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Account Info

Managing Your SportsEngine Account

RRIV uses SportsEngine for its website, email communication, team management, and payment processing. SportsEngine provides services to organizations across a multitude of sports, competition levels, and locations. This means that your SportsEngine account may be used by other area organizations, including NCR, our parent organization. Thus the Club's ability to manage your account is limited, and we rely on SportsEngine to provide support directly to parents and players. However, here are some guidelines and tips that we hope you find useful.

If you have questions, you can post them below or contact SportsEngine help by using the blue help icon in the lower-right corner of the website.


Problem: User is Listed as a "Fan"

If you are seeing yourself as a "Fan" of a team on the app, this is because the profile you are logging in with is not connected to the player that is rostered to the team. This happens when a player makes their own account when their parent has registered them, or when a player registers under their own account and a parent is not on the account.

SOLUTION:  Add a Guardian

  1. Log in to the SE app using the email address that was used to complete the registration process, and ensure you can see all information about the appropriate team.
  2. Go to My Account and select the Player you need to add access to.
  3. Click on the Guardians tab and click Add Guardian.
  4. Enter the email address for the account you want to use. If a player is trying to gain access, it would be the email address they created an account with. If you are trying to add an additional parent, it would be their email address. Click Save.
  5. The new "Guardian" should receive an email confirmation. Follow link in the email to complete the process and confirm you can now see the player's information, participate in Group Chat, etc.

If you have additional issues, use the blue "Help" icon in the lower-right corner of the website.

 


Red River Infinity Volleyball Sponsors

Thank you to our Red River Infinity Sponsors!

Sponsored by Dynasty Sports Performance

Dynasty Sports Performance

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RRIV is partnering with Dynasty to provide all players with a volleyball-specific training program the help players get stronger and faster, and also prevent injuries.

Sponsored by Smack Sportswear

Smack Sportswear

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Smack Sportswear is the official jersey and apparel partner for Infinity Volleyball. To order your new RRIV gear, visit our team store today. 

Sponsored by Become a sponsor

Become a sponsor

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Want to participate in your local community? Become a  sponsor for Red River Infinity Volleyball and support youth in your area.